1. Definitions and Interpretations
The following words and terms used in these Terms carry the meanings described below:
- "pkik" or "Platform" refers to the pkik.cam website and all services, games, and features under it.
- "User" or "You" refers to any person, registered or unregistered, who accesses the pkik platform.
- "Account" refers to the user's registered personal gaming profile.
- "Terms" refers to this terms and conditions document, which may be amended from time to time.
- "Bonus" refers to any promotional offer, free bet, or cashback provided by pkik.
- "Taka" or "৳" refers to the Bangladeshi Taka (BDT).
2. Membership and Account Registration
To enjoy the full services on pkik, you need to create a personal account. You must provide accurate and complete information at the time of registration. Registering with false information is strictly prohibited and may result in account termination.
Each individual may open only one account. If multiple accounts belonging to the same person are found, all accounts will be terminated and accumulated funds may be forfeited. Documents may be requested for identity verification (KYC) during account registration as required.
- Information provided at registration must be true, complete, and up to date.
- Transferring or selling an account to any third party is strictly prohibited.
- Accounts cannot be registered in the name of an organization or company.
- Members of the same household may use separate accounts; however, if they use the same device or IP address, pkik reserves the right to investigate.
3. Eligibility and Age Requirement
To use the pkik platform, you must meet the following conditions:
- You must be legally 21 years of age or older.
- You must be a person of full legal capacity who is able to enter into legal agreements.
- Online gaming must be legally permitted in the jurisdiction where you reside.
- pkik may request a government-issued ID (NID, passport) for age verification at any time.
We are deeply committed to protecting minors from gambling. If we find that a minor has created an account, that account will be closed immediately and any deposited funds will be returned to the relevant legal guardian.
4. Account Security
Ensuring the security of your account is entirely your responsibility. Keep your login credentials (username, password) confidential at all times and do not share them with any third party.
- Use a strong password and change it regularly.
- If you notice any suspicious login or activity, notify pkik support immediately.
- Avoid using your account on public devices or public Wi-Fi.
- You are solely responsible for all transactions made from your account.
pkik will never ask for your password or personal information via email or chat. If you receive such a request, it may be a phishing attempt — please notify our support team.
5. Deposits and Withdrawals
5.1 Deposits
The following payment methods are accepted for depositing funds on the pkik platform:
- bKash, Nagad, Rocket, Upay
- Bank transfer (including Dutch-Bangla, City, BRAC, Islami, Sonali Bank)
Deposited funds are generally credited to your account instantly. If a deposit is delayed for any reason, please contact us via live chat.
5.2 Withdrawals
Withdrawal requests are generally processed within 30 minutes to 3 hours. Conditions applicable to withdrawals:
- The withdrawal method must be consistent with the deposit method.
- Completion of KYC verification may be mandatory before a withdrawal.
- Wagering requirements must be met to withdraw bonus funds.
- pkik reserves the right to delay or reject withdrawals in cases of suspicious transactions.
- Funds will be sent to the same account from which the deposit was made.
6. Bonuses and Promotions
pkik offers various bonuses and promotional offers from time to time. Each bonus has its own terms and conditions which must be read carefully before accepting.
6.1 Welcome Bonus
The welcome bonus applies to new members only. To receive the bonus, a first deposit must be made to the account. Before withdrawing bonus funds, the combined amount of the deposit and bonus must be wagered 15 times.
6.2 General Bonus Terms
- A bonus may be claimed only once, unless stated otherwise in the offer.
- Using multiple accounts to take advantage of bonuses is strictly prohibited.
- pkik reserves the right to cancel bonuses and suspend accounts in cases of suspicious bonus use.
- Bonus offers may be changed or cancelled at any time.
- The time limit for meeting wagering requirements will be stated in the specific offer details.
6.3 VIP Cashback
The pkik VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate varies at each tier — the higher you progress from Bronze to Diamond, the higher the cashback rate. The conditions for tier advancement are listed separately on the pkik platform.
7. Gaming Rules and Fair Play
pkik guarantees fair play. All our games use tested technology to deliver accurate and unbiased results. The following gaming rules apply to everyone:
- If you have any complaint about a game result, contact us through support.
- Transactions that occur due to a technical error may be cancelled.
- pkik's decision on matters relating to game rules will be considered final.
- Use of automated software, bots, or any kind of cheating tools is strictly prohibited.
- Attempting to profit from any system error or bug is prohibited.
8. Prohibited Activities
The following activities are strictly prohibited on the pkik platform and may result in account termination and legal action:
- Money laundering or transactions involving illegal funds.
- Depositing funds into an account through fraud or deception.
- Using multiple accounts to take advantage of bonuses.
- Attempting hacking, cracking, or any other form of cyber attack.
- Attempting unauthorized access to another user's account.
- Using pkik's name, logo, or trademarks without permission.
- Spreading any form of spam or unsolicited advertising on the platform.
- Assisting minors in creating or using accounts.
9. Account Suspension and Closure
pkik reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- In the event of a breach of any clause of these Terms.
- In the event of fraudulent or suspicious activity.
- In the event of registration with false information.
- For legal or regulatory requirements.
- At the user's own request (voluntary closure).
Users may also request to close their account at any time. In the event of account closure, any valid balance will be returned; however, bonus funds may be forfeited.
10. Limitation of Liability
pkik accepts no liability for the following:
- Losses caused by internet disconnection or technical issues.
- Delays or errors related to third-party services (payment gateways).
- Losses resulting from unauthorized access (where caused by the user's own negligence).
- Potential losses due to temporary unavailability of the platform.
However, pkik always strives to ensure the highest level of security, stability, and integrity of the platform. Our platform is protected by SSL encryption technology.
11. Intellectual Property
All content on the pkik platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of pkik or its licensors. Reproduction, distribution, or use of these materials for commercial purposes without our prior written permission is prohibited.
12. Privacy Policy
How your personal information is collected, used, and stored is described in our detailed Privacy Policy. pkik never sells your personal information to third parties. Information may be provided to regulatory authorities due to legal obligations.
pkik follows industry-standard best cybersecurity practices to protect user data. Our privacy policy is an integral part of these Terms.
13. Changes and Amendments to Terms
pkik reserves the right to change, amend, or update these terms and conditions at any time. Users will be informed of significant changes via their registered email or through a notification on the platform. Continued use of the platform after any changes will be considered your acceptance of the revised terms and conditions.
Updated terms and conditions will take effect from the date of publication. If you wish to read the previous terms and conditions, please contact our support.
14. Applicable Law & Dispute Resolution
These terms and conditions are governed by applicable law. If any dispute arises between pkik and a user, an attempt will first be made to resolve it through discussion. If a resolution cannot be reached through discussion, the dispute will be settled through mediation.
pkik follows a fair and transparent process for all disputes. For any complaints or disputes, please contact our support team.
15. Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Live Chat: 24/7 Bengali live chat support
- Email: [email protected]
Our support team is always ready to assist you in Bengali. For more information on responsible gaming, please visit our Responsible Gaming page.