pkik's Responsible Gaming Policy
pkik believes entertainment should never become a burden. Follow our safe gaming tools and guidelines and enjoy a healthy, enjoyable experience.
Why Responsible Gaming Matters
Online gaming is a popular form of entertainment, but it should always be enjoyed in a controlled and responsible way. pkik is committed to ensuring a safe, transparent and enjoyable environment for players in Bangladesh. Our responsible gaming policy helps you keep gaming a fun experience — never a source of problems or stress.
Responsible gaming means knowing your own limits, staying within a set budget and taking breaks when needed. pkik provides various tools and support for this purpose, which you can use at any time.
Gaming is for entertainment only. You should never continue playing in the hope of recovering money you have lost. If you feel that gaming is affecting your daily life, contact our support team without delay.
Our Protection Tools
Deposit Limit
You can set how much money you deposit daily, weekly or monthly. Once this limit is set it takes effect immediately. Reducing a limit applies right away, but increasing a limit involves a waiting period.
Time-Out Feature
If you feel you need a short break, use the time-out feature. Your account can be temporarily deactivated for anywhere from 24 hours up to 6 weeks. During the time-out, no betting or deposits will be possible.
Self-Exclusion
If you feel you are losing control over your gaming, request self-exclusion. Through this process your account will remain closed for a long period (6 months to 5 years). Any attempt to open a new account during this time will be blocked.
Betting Limit
Decide in advance the maximum amount you will wager per session or over a set period. If you attempt to exceed this limit, the platform will automatically stop you and display a warning.
24/7 Support
pkik's Bengali-speaking support team is with you seven days a week, twenty-four hours a day. Get instant help through our live chat for anything related to gaming problems, account limits or self-exclusion.
Protection of Minors
pkik strictly enforces the 21+ age rule. Age is verified at registration, and families with children or teenagers at home are advised to keep parental controls active on their accounts.
Signs of Problematic Gaming
When gaming crosses the boundary of entertainment and becomes an addiction, certain signs appear. Check whether any of the following are happening in your life:
- Repeatedly playing to try to recover money you have lost
- Finding it difficult to control or stop gaming
- Hiding your gaming activity from family or friends
- Using household or essential expense money for gaming
- Neglecting work, family or relationships
- Feeling anxious or irritable when unable to play
- Continuing to play using loans or borrowed money
- Lying about the time spent playing or money spent
Check Yourself
If two or more of the signs above apply to you, it may be an indication of problematic gaming. Contact our 24/7 live chat or email [email protected].
Tips for Healthy Gaming
- See gaming as entertainment only — not as a source of income
- Stick to a pre-set budget and time limit
- Never play when you are under the influence, under stress or feeling down
- Take regular breaks and spend time on other hobbies
How to Activate Protection Tools
Log in to your pkik account
Go to the pkik Login page and access your account. Make sure your personal information is correct and up to date.
Open Account Settings
Find the "Responsible Gaming" option in your profile menu. All protection tools can be found together in one place here.
Set the limits you need
Set a deposit limit, session time limit or betting limit — whichever you need. There will be a verification step to confirm each change.
Choose Time-Out or Self-Exclusion
If a stricter step is needed, activate the "Time-Out" or "Self-Exclusion" option. This change will take effect immediately and you can get assistance through live chat.
Contact Support
For any issue, use our 24/7 Bengali live chat support or [email protected]. Our trained team is always ready to help you.
21+ Age Requirement and Safety
pkik firmly believes that online gaming is for adults only. The minimum age to register on our platform is 21. Age is verified during the registration process and identification may be requested in any case of doubt.
If you have children or teenagers at home, take the following steps:
- Keep your pkik login details secure and do not share them with anyone
- Use parental control software on your browser or device
- Log out of your account after each gaming session
- Do not present gaming to children as something positive or as a way to earn money
Budget and Money Management
The minimum deposit at pkik is ৳300 and the minimum withdrawal is ৳800. We advise that you play only with money that, if lost, will have no impact on your daily life.
Transact safely via bKash, Nagad, Rocket, Upay and bank transfer.
Common Questions and Answers
Enjoy Safely — with pkik
Play responsibly and enjoy gaming with pleasure. Visit our FAQ for more information or browse our game sections directly.